Döküman No
RTEÜ.PP. 0004
Yayın Tarihi
Revizyon Tarihi
Revizyon No
Kalite Komisyonu

With the aim of enabling and maximising the sustainability of “Stakeholder Satisfaction”, which is the principal focus of all the services that we provide as Recep Tayyip Erdogan University:


  • Adopting a stakeholder-focused approach while designing and carrying out the services
  • Making improvements continuously and systematically for increasing the satisfaction of stakeholders by analysing the needs and expectations of stakeholders and addressing these needs and expectations in time,
  • Assessing the stakeholder feedback as an opportunity for taking necessary precautions for the inaccurate and missing implementations,
  • Effectively and actively using the channels of receiving feedback,
  • Providing service that is in concordance with the university quality policy and other policies as a part of quality, and that is appropriate for legal legislation,
  • To be a university that is the provider of all necessary resources to carry out stakeholder satisfaction actions effectively.